Contact information

 

Trade name: BNH Pets

Physical address: BNH Pets, Urb. Ana María Calle 4 I-28, Cabo Rojo PR 00623, United States

Customer Support Email: support@bnhpets.com

About Our Customer Support

BNH Pets is an online‑only store operated from Cabo Rojo, Puerto Rico. Customer service is provided exclusively via email, and we respond within 24–48 hours. (Online business – no physical storefront)

Order Fulfillment

All orders are processed and fulfilled through trusted logistics partners and shipped directly to customers in the United States.

Business Transparency

BNH Pets is a registered online business operating from Cabo Rojo, Puerto Rico, and committed to providing clear policies and reliable customer support.

Contact Form

You can also reach us using the contact form below. Please include your name, email address, and a brief description of your question or issue. Our team will review your message and respond within 24–48 hours.

Support Inbox Policy (Customer‑Only)

BNH Pets provides customer service exclusively through our support email at support@bnhpets.com.

This inbox is dedicated to customer questions, including product information, order assistance, shipping details, and return inquiries.

We do not review:

  • external service proposals

  • business ideas or collaborations

  • marketing offers

  • backend or technical access requests

  • general or unsolicited outreach

Messages that do not relate to customer support will not be reviewed or responded to.

BNH Pets is committed to maintaining a clear, secure, and efficient support experience for our customers.